Getting the Best from your Negotiations

Overview:

Negotiation takes place within all businesses and across all Departments. Enhanced negotiations will improve your margins, add value to your business and improve your strategic relationships.

Poor negotiations may cause you to lose your competitive edge.

Good negotiation really can enhance your business!

Aims & Objectives:

This course will enable delegates to:

  • Identify the range of negotiation skills and styles
  • Recognise their individual negotiation style and learn to adapt it as necessary
  • Discover effective techniques for successful negotiations
  • Learn how to overcome tactics and techniques when used against you.

After completing this course delegates will be able to:

  • Define what is meant by negotiation
  • Identify the five fundamental negotiation strategies
  • Understand the tactics and techniques for successful negotiations
  • Determine why some negotiations fail and others succeed
  • Examine their own negotiation style and be able to strengthen areas of current weakness
  • Discover how to create value within negotiations
  • Develop successful negotiations

Course Outline:

  • What is negotiation?
    • The negotiation journey
    • Effective negation planning and preparation
  • Negotiation strategies
  • Negotiation styles
    • Your own style
    • Other party's style
    • Preferred styles
  • Role Play - Negotiation in action
  • Negotiation tips and techniques
    • Understanding the base points
    • BATNA
    • Negotiation tactics and how to overcome them
    • Negotiation climate and cultural differences
    • Lessons to learn

 

The course will involve:

  • Interactive exercises
  • Individual /paired and group exercises
  • Facilitated group discussions
  • Role play
  • Feedback activity

This course is designed for a maximum of 12 delegates.

 

This course has provided participants with:

  • Better understanding of negotiation styles and the skills and techniques to manage successful negotiations
  • Understanding of the importance of planning and preparation for successful negotiation outcomes
  • The ability to add additional value to their negotiations

 

This course can be tailored to match your organisational needs and can be delivered externally or
in-house.

Intended For:

This course is suitable for any individual or employers wishing to develop their skills and confidence in order to negotiate with a more successful outcome.


Pre-Course Requirements:

None