Staff Supervision & Appraisal (2 days)

Supervision is a tool for achieving good performance and motivating staff and volunteers. Supervision and appraisal are essential components of any performance management system. Staff and volunteers are enabled to analyse their own performance and to engage in problem solving. Effective supervision provides managers with an opportunity to identify potential difficulties and to be able to take management action.

Aims & Objectives:

To equip delegates with the confidence, awareness and skills to initiate and develop constructive supervisory relationships and staff appraisals.

Learning Outcomes:

On completion of this course delegates will:

• Understand the difference between appraisal and supervision
• Be introduced to some models of supervision and appraisal and consider how these apply to their role.
• Develop the capacity to enter into supervisory relationships that can facilitate the confidence and learning of supervisees and impact positively on their practice.
• To identify and practice the application of core supervision skills
• To be aware of their own ability to balance support, facilitation and management skills to monitor the practice of supervisees.
• To review and develop a range of supervision & appraisal tools
• To be able to reflect on their own experiences of the variety of situations which their supervisees bring to sessions
• To recognise their own support needs and identify possible future sources of support

• Welcome, Introductions, Domestics & Course Overview
• Management tools for ensuring quality.
• Supervision is/Supervision isn't
• Stake-holders.
• Ensuring/enabling model of supervision
• Supervision and appraisal - minimum standards
• Supervision charter
• The tools of supervision and appraisal
• Factors effecting supervision and their impact
• Developmental stage of Supervisees
• Benefits of group & benefits of one to one supervision.
• Skills for supervising and appraising
• Self-assessment
• Raising difficult issues
• Skillful questioning
• Skills practice

The style of delivery will be relaxed and informal, so please dress comfortably. A variety of training methods will be used including trainer presentations, discussion, self-perception diagnostics, creative activities and structured exercises. This will include time spent working in pairs and small groups as well as in the whole group.

The main focus of this course is to develop supervision and appraisal skills. Therefore delegates should arrive prepared to actively participate throughout the duration of the programme.

• 'Gained further insight into my role as co-ordinator - very useful. Very well delivered course.'
• 'All of the 2 days were very useful. To take time out, the opportunity to reflect/compare what's happening back at the office and to move forward.'
• 'I found the whole course useful & I am taking away valuable information and tools that I can use to make me a more competent manager'
  

This course is intended for all managers involved in the delivery of the performance management of staff.

• Delegates will be required to complete a brief pre-course questionnaire.
• Delegates will also be requested to bring along copies of their organisations supervision and appraisal policies and guidelines to work with during the programme