Overview:
This course is designed to help participants identify the negative symptoms of stress and learn how to manage stress proactively to improve performance, in themselves and others.
Aims & Objectives:
- Learn how managers and individuals can manage stress effectively at work in order to improve performance
- Appreciate the effect of goal planning, prioritising and managing time more effectively
- Identify ways of improving team performance by managing stress
Course Outline:
- Skill assessment instruments
- Stress, What is stress?
- Is some stress actually beneficial
- Identifying the causes of stress
- Recognising the signs of stress
- Stress in Organisations
- The nature of unhealthy stress at work
- The impact of stress on the team
- Recognising the signs of stress
- Responding to change
- Eliminating Stressors (in depth)
- Physiological
- Psychological
- Setting priorities and work goals for others: the key elements Coaching techniques
- Skills for achieving a personal balance at work, coping with stress.
- Managing priorities and demands on your time
- Communication skills to diffuse upsets and conflict
- Developing a preventative rather than a remedial approach to team problems
- Action planning
This course will contain activities and a case study
Intended For:
Managers and Supervisors who want to improve their understanding and management of stress