Introduction to Quality Management

Based on the requirements of the current version of ISO 9001:2000 this course introduces the delegates to basic Quality Management Systems.

This course can also be held "in house" which then gives the opportunity to relate the course content to the organisations existing systems.

The objective of this course is to:

• provide delegates with a basic understanding of Quality Management Systems
• enable delegates to initiate preparation of a Quality Management System for formal certification to ISO 9001:2000.
  

• introduction to ISO 9001:2000;
• a look at some of the benefits of a well implemented Quality Management System;
• anatomy of a typical Quality Management System;
• the formal certification process;
• concluding discussions;
  

Those individuals charged with implementing a Quality Management System.